Privacy Policy

Introduction

MyClassboard (MCB) provides School ERP and LMS applications that are used by our customers to manage school functional activities. This privacy policy applies to all our customers as well as other general users/ website visitors.

Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

Our Privacy Policy describes how MyClassboard (MCB) collects, uses and discloses information, and what choices you have with respect to the information.

Services

We at MyClassboard (MCB) are committed to your privacy regarding any information that we collect, while you use our​ ​software applications ​that consist of various modules, and all such products, applications, websites are collectively called “Services”​.​ This Privacy Policy applies when you use our Services.

MyClassboard (MCB) operates a web-based application called MyClassboard (MCB) which is a part of the service that we offer.

Data Controller and Data Processor

We process two main types of personal data.

  • Customer Data – Personal data that forms part of data that is provided by our customers and their end-users for processing. We are Processor of this data.
  • Other Data – Personal data about our visitors and other individuals that is collected and processed directly for marketing purpose. We are Controller of this data

MyClassboard (MCB) will use the Customer’s Personal Data for the purpose of providing relevant Services subscribed by the Customer as per the contract and not for any other marketing purposes.

What Information Do We Collect?

Customer Data

As customers, you provide us with data (Students / Parents / Staff / Visitors and Others) for processing as part of the MyClassboard (MCB) application usage.

Customer Data is processed by us when the customers or their end-users, provide us or upload information into the service. For example, customers who use our application may upload Customer Data ( Students / Parents / Staff / Visitors and Others Personal data, Fee collection data, Admissions data, etc…) about themselves or their employees. This data may also include recruitment related data, payroll data, employee details, employee bank details, tax records etc.

Other Data

Customers data that is necessary to create user accounts.

For creation of user accounts, customers provide their name, email address, password, job title, telephone number and correspondence address.

We collect data when you use our applications/websites or provide it directly to us.

  • Log Data – Our servers automatically collect information when you access or use our applications and services. This data is recorded in log files. Examples of such data include IP Address.

  • Subscription Data – We also collect the information that you provide to us as part of signing up for our newsletters, or request demo of our products.

  • Contact Us Data – When you enquire about our products and services, we collect and store this data to communicate with you and respond to your enquiry.

  • Seminars and Conferences – We collect and retain the information that you provide during any events and seminars.

  • Other Data – Apart from data that you provide us directly, we also collect data from social media websites such as LinkedIn for our marketing and sales purposes.
Cookies

We collect data through cookies

MyClassboard (MCB) uses cookies to help ourselves identify and track visitors, their usage of the MyClassboard (MCB) website, and their website access preferences. MyClassboard (MCB) visitors can control cookies through their browser settings.

How We Use Your Data?

How we use your personal data depends on which Services you use and how you use those Services.

Customer Data will be used by MyClassboard (MCB) in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and as required by applicable law. MyClassboard (MCB) is a processor of Customer Data and the Customer is the controller.

Other Data is used to send our newsletters and to communicate with you effectively by responding to your requests, comments and questions.

Lawful Basis For Processing

We have a lawful basis to process your personal data. We have a legitimate interest in processing, in some cases use your consent as a basis for lawfully processing your personal data.

We process your personal data only when we have a lawful basis. Presently, our lawful basis is the performance of the contract for the processing of Customer Data and Legitimate Interest or Consent for processing Other Data. In some cases, we may also have a legal obligation to collect personal information from you.

Note: As you agree to particular processing of your data with us, you also have a right to withdraw the consent at any time.

How We Use Customer Data?

We use your data to authenticate and authorize access to our services.

We only process Customer Data on behalf of our customers and in accordance with their instructions provided in the applicable Services agreement with us. We use your data to provide you a better experience and thus support you with our service. In each case, MyClassboard (MCB) collects such information only when it is extremely necessary or appropriate to fulfil the purpose of the interaction with our services.

  • To provide Services. ​ We process Customer Data as a Data Processor to provide services to our clients through the Myclassboard (MCB) ERP and LMS application.
  • To send emails and other communications​. We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Services and our Services offerings. These communications are considered part of the Services and you may not opt out of them unless you choose to not use our Services.
  • Customer Support​. If you send us a request (for example via a support email or via one of our feedback mechanisms), we respond to your request and assist you in resolving the issue faster.
  • Other purposes: For any other purpose as provided for in the Services Agreement between MyClassboard(MCB) and the customer, or as otherwise authorized by the customer. In accordance with or as may be required by law.
How We Use Other Data?

We may send you service related messages or marketing / promotional materials. You may choose to restrict the collection or use of your personal information.

We use Other Data to arrange a demo of our products that you request, send you promotional material and updates about the company, or invite you to conferences and events that are relevant to you. Direct marketing is carried out only if you give us consent to receive such communications from us.

Data Retention Policy

We will retain your personal information as long as it is needed to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Customer Data – We retain your information as long as you have an active Services account. We may also retain your personal information for an extended period under applicable statutory laws.

MyClassboard (MCB) will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and as required by applicable law. When you decide to stop using our services, we will either delete or return all Customer Data, as per your instructions.

Other Data – We retain your information as long as necessary for the purposes that we have described in this privacy policy.

MyClassboard (MCB) may retain Other Information pertaining to you as long as necessary for the purposes described in this Privacy Policy.

Your Rights

You can request to access, update or correct your personal information. You also have the right to object to direct marketing.

You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you also have the right to request for deletion or restriction of your personal data and ask for portability of your personal information.

Customer’s Rights To Control Data

Whenever you use our services, we aim to provide you easy means to access, modify, delete, object to or restrict the use of your personal information.

We strive to give you ways to access, update/modify your data quickly or delete it unless we have to keep that information for legal purposes. Some rights can be accessed from within the MyClassboard Application. For visitors, these rights can be exercised by contacting us with your specific request.

  • Right to Rectify​ : You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.

  • Right to Erase :​ You can ask us to erase or delete all or some of your personal data (e.g. if it is no longer necessary to provide Services to you).

  • Object or Limit or Restrict, Use of Data :​ You can ask us to stop using all or some of your personal data (e.g. if we have no legal right to keep using it) or to limit our use of it (e.g. if your personal data is inaccurate or unlawfully held).

  • Right to Access/Take Your Data :​ ​ You can ask us for a copy of your personal data that you have provided in machine readable form.

Your Information Shared With Others

Recipients Of Your Data

Our data will be shared with other recipients in order to provide you with services.

While we aim to limit the sharing of your data, at times, it is necessary to share your data with certain service providers. Examples of when and for what purpose your data is shared include data center / hosting services, email marketing services, etc.

The following categories of recipient will most likely receive your data for us to provide services to you.

  • Third Party  Services such as Payment Gateways, VTS Vendors, Content Partners etc…

  • Third Party SMTP, Email service providers such as SendGrid, SMS providers such a SMSCountry, Whatsapp service providers, etc…

To Comply with Laws: If we receive a request for information, we may disclose if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process. We may also share your data to an acquirer in the event of a sale of substantially all of our assets or other change of control transaction.

Security Measures To Protect Your Data

We implement security controls to prevent breaches and unauthorised access to your data.

We maintain reasonable and appropriate security measures to protect Customer Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Examples of security measures include physical access controls, HTTPS, restricted access to data, monitoring for threats and vulnerabilities etc.

Contact Information

You can contact us about this privacy policy or use of our services.

If you have any questions or queries regarding this Policy, you may contact us through email at support@myclassboard.in​. You may also contact us at our mailing address below:

MyClassboard Educational Solutions Private Limited
H.No. 1-98/7/8/13/A,
Cyber View Towers,
Vittal Rao Nagar,
Behind Image Hospitals,
Madhapur,
Hyderabad – 500081, India.

Links

This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that myclassboard.com is not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Your acceptance of these terms

In order to use Myclassboard (MCB) ERP and LMS applications, you must accept this policy and our accompanying terms of service. If you do not agree to this policy, please do not use this site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes. Provision of personal data to us under this policy is essential for us to be able to provide our services to you. Failure to provide correct and complete information to us could result in unintentional failure to provide complete and proper services to you.

Change in privacy policy

MyClassboard (MCB) may change this Privacy Policy from time to time, at our sole discretion.

MyClassboard (MCB) encourages its visitors and customers to frequently check this page for any changes to its Privacy Policy. We will notify you of material changes in advance by email when you log in to the Sites and Services or both. You confirm your continued use of our services after any change in this Privacy Policy, will constitute your acceptance of such changes and agree to be subject to the revised privacy policy.