A flashback of the year 2022

Dear Patrons,

We wish you a very happy 2023!

The year 2022 was a whirlwind with many exciting changes and enhancements introduced in our products and support services, which extended our clients a best-in-class experience of school ERP software. Improvisation is an essential part of growth. For MCB, improvisation was spread across the entire 2022 and helped us to renew our product features and support services in line with the fast pace of the EdTech field.

With your extended trust in us, we hope to excel in our vision to reach many more schools with the latest technological advancements in education.

Here is a quick recap for you to browse through our milestones in 2022

 

2022 highlights

Our MCB family grew by 220 new schools, who joined our platform to accelerate their digital transformation.

 

Renewed customer support system

To address the challenges with our multi-channel support system, we introduced a single-ticketing channel to handle all your concerns in a standardized Turnaround Time specified as per the ticket classification.

It allowed us to address: Quick doubts, Quick setups, Addon support, and Detailed support with minimum time delay.

Additionally, we ensured that our clients had hassle-free access to check the status of their open tickets.

24/7 Self-Help Assistant

To guide clients with comprehensive instructions related to product features and functionality, we launched an Orange Self-Help option in our MCB portal.

The Self Help assistant guides users through the following

  • Interactive workflow guides
  • Access the knowledge base directly
  • Receive helpful information or reminders as pop-ups
  • Receive useful feature updates and changes via on-screen beacon alerts

 

Recent

November2022
November 2022

As we are moving towards welcoming a new year, excitement is soaring high, hoping the coming year will be as exciting as 2022.

Octobe2022
October 2022

As we are moving towards welcoming a new year, excitement is soaring high, hoping the coming year will be as exciting as 2022.

July2022
July 2022

It is a constant activity at MCB to enhance our platform to suit the dynamic requirements of our users.

june2022
June 2022

The latest development in our platform is part of our efforts to support the dynamic requirements of the schools

May2022
May 2022

We bring you the latest developments on our ERP application, which are focused on enhancing your education experience

April2022
April 2022

It gives us great delight to bring you a fresh update on our MCB platform. Given our product's versatility

March2022
March 2022

Keeping up with the requirements of the schools, we make essential changes in our platform

February2022
February 2022

Our constant feature updates focus on providing solutions for everyday schooling activities

January2022
January 2022

E-learning is rapidly expanding and evolving to become the top choice for educators & learners alike.

New Helpline Number

We launched a new dedicated support helpline number to provide unwavering product support to all our clients. In addition, it enabled our clients to reach out to their dedicated Account Managers quickly.

 

Launched Premium and Curated Content Bank

To enrich students’ knowledge with premium and specially curated content, we introduced a digital library with exhaustive educational content recommended by experts worldwide.

We received outstanding feedback on our exhaustive digital resources, which were time-saving means for teachers to plan their lessons and bring credible resources to their classrooms. Results from leading schools proved that it boosted their productivity by at least 40% with a mix of text and video content.

 

Introduction of support packages

To extend you satisfactory support from our end concerning online training, error fixing while setting up some features, direct calls to the account manager for product support, etc., we released a comprehensive support package that gives advantages like

  • Real-time assistance via remote training
  • Find help for common questions
  • Quick setup in an online call
  • Faster resolution of Product bugs
  • Connect with RM or AM directly

Fintech partnerships for student loans

Our outstanding feature of providing students with financial support through interest-free Student Loans was applauded as many students could support their dreams of the highest quality education without undue financial burden.

Our platform was the leading choice of renowned Fintech companies to extend their financial services to students at convenient installment plans.

Gmail authentication of students and parents

We enabled students, parents, and school staff to save their Google Account credentials (personal or with school domain) on the MCB portal, which could be used as an alternative credential to login into their MCB profile.

Your convenience to schooling without interruption motivated us to enable the Google Authentication feature.

New Addon tools

To keep up with the requirements of 21st-century schools, supporting tools that bring efficiency to school functioning were integrated into our platform. Click to Call, Voice messages, IVRS boost not just the Admission module, but it is useful to communicate critical information related to transport, finance, etc.

August 2023

We Have Some Great Enhancements To Share With You!

July 2023

The latest product enhancements and feature additions are in line for developing convenient solutions to support every school’s dynamic requirements.

June 2023

Zooming out from June, we have a lot of new feature additions that bring ease into our Finance module.

May 2023

We have quickly zoomed through May 2023, which has been a busy month with lots of updates coming up on our platform.

March 2023

We are incredibly excited to present you with our latest newsletter, which marks the beginning of a new financial year

January 2023

We bring in a lot of updates and have added new features, which have been developed after closely noting down feedback from our clients.

Flash Back

The year 2022 was a whirlwind with many exciting changes and enhancements introduced in our products and support services

November 2022

As we are moving towards welcoming a new year, excitement is soaring high, hoping the coming year will be as exciting as 2022.

October 2022

Great wishes to all our patrons for the festival of lights! This festival is sweeter and much more joyous as our labor to enhance our platform has borne some great fruits.

July 2022

It is a constant activity at MCB to enhance our platform to suit the dynamic requirements of our users.

June 2022

The latest development in our platform is part of our efforts to support the dynamic requirements of the schools to create an engaging learning environment.

May 2022

We bring you the latest developments on our ERP application, which are focused on enhancing your education experience and ensuring a joy ride with constant engagement

April 2022

It gives us great delight to bring you a fresh update on our MCB platform. Given our product's versatility and scalability, we optimize our platform's functions

March 2022

Keeping up with the requirements of the schools, we make essential changes in our platform that empower teaching and learning.

February 2022

Our constant feature updates focus on providing solutions for everyday schooling activities while keeping up with the latest learning trends

January 2022

E-learning is rapidly expanding and evolving to become the top choice for educators & learners alike. It has brought outstanding results concerning

December 2021

Our latest updates focus on giving our clients a rich experience while using our application. Finding innovative solutions to make your task simple

October 2021

Keeping up with the dynamic requirement of the schools, we present you the latest features on our platform that will surely strengthen

September 2021

As Schools are gathering pace to proceed with full speed to cover curriculum by leaps and bounds

July 2021

We are incredibly excited to bring you the latest enhancements made to our product!

June 2021

Hope you all are in the process of getting vaccinated and keeping safe and well while at it.

April & May 2021

While you’re at home, here’s some new features & updates you might’ve missed

March 2021

Learn what this month’s updates bring to you

February 2021

This month’s updates and how they’ll help you: Feature-Rename,Generate Certificates in Bulk Etc...

January 2021

Happy 2021. The past year was full of unanticipated events, and we managed to starestraight in the face of fear

December 2020

Hope you are well. December always feels like the most festive season of the year but just bidding goodbye to 2020

November 2020

Optimisation, Addition, Enhancement Technology is making it feasible for teachers and young learners to engage

October 2020

Greetings from MCB! Hope you and your family are keeping safe and well. Warm greetings from MCB!

Aug & Sept 2020

Greetings from MCB! Hope you and your family are keeping safe and well. Like always, MCB’s improvements know no bounds.

July 2020

MCB Smart School is the ultimate one-stop solution for all your school management related requirements to help you keep a database

May 2020

As promised we are here with our May newsletter. MCB takes pride in relentlessly supporting educators access online teaching .

April 2020

In light of the developments regarding COVID-19, we would like to first say that our thoughts are with those affected by the virus in the country and around the globe.